At Ideal Visions, we want you to be satisfied with your purchase. If you are not happy with your product, you can return it within 7 days of receiving the item. To be eligible for a return, the product must be in its original condition, unused, and in the same packaging as when you received it. A proof of purchase, such as an order confirmation or receipt, is required.

Certain items, such as sale items, custom orders, or gift cards, may not be eligible for return. If you are unsure, please reach out to our customer support team.

To initiate a return, contact us at 9025288035. We will provide instructions on how to send the product back to us. Once we receive and inspect the returned item, we will notify you about the status of your refund. If approved, we will process your refund to your original payment method. Refunds typically take 10 business days to be credited back to your account.

Please note that shipping costs are non-refundable, and if you received free shipping, the actual cost of shipping may be deducted from your refund. If the returned item is not in its original condition or is damaged, we may only offer a partial refund.

For defective or damaged items, we are happy to offer an exchange for the same product. Contact us for assistance with exchanges.

If you haven’t received your refund within the expected time, check with your bank or credit card provider, as processing times may vary.

To return your product, you will need to ship it to Registered Business Address. The cost of shipping the item back is your responsibility unless the return is due to a mistake on our part, such as receiving a damaged or incorrect product.

If you have any questions about our Refund and Returns Policy, feel free to reach out to us. We are here to help and ensure your satisfaction with Ideal Visions products.